Shipping Policy
At SOLN, we’re committed to delivering your order quickly and safely. Please review our shipping policy below to know what to expect after placing your order.
1. Shipping Locations
We currently ship across India.
For international shipping, please contact us at clothingsoln@gmail.com to confirm availability and rates.
2. Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.
- You’ll receive a shipping confirmation email with tracking details once your order has been dispatched.
Note: During peak periods, launches, or sales, processing time may be extended by a few days.
3. Delivery Time
|
Shipping Method |
Estimated Delivery Time |
|
Standard Shipping (India) |
4–7 business days |
|
Express Shipping (India) |
2–4 business days |
|
International Shipping |
7–14 business days (varies by country) |
Delivery times are estimates and may vary due to external factors like weather, courier delays, or remote delivery locations.
4. Shipping Charges
- Standard Shipping: ₹80 (Free on orders above ₹500)
- Express Shipping: ₹100
- International Shipping: Calculated at checkout or provided upon request
5. Tracking Your Order
Once your order is shipped, you’ll receive an email with a tracking number and courier details. You can track your shipment using the courier’s website or tracking portal.
6. Delays or Issues
If your order is delayed or hasn’t arrived within the estimated time, please:
- Check the tracking details provided.
- Contact the courier first for the latest update.
- If unresolved, email us at clothingsoln@gmail.com — we’re happy to help.
7. Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders lost due to incorrect or incomplete addresses.
8. Lost or Damaged Packages
In the rare event your package is lost or arrives damaged:
- Report it within 48 hours of delivery with photos (if damaged).
- We will investigate and work with our courier to resolve the issue.
- Replacements or refunds will be issued at our discretion.
9. Contact Us
If you have any questions about shipping, feel free to reach out:
clothingsoln@gmail.com